Decide what should be a project
A project is the main bucket where time rolls up. Use projects for clients, internal work areas, departments, or work categories you want to review in reports.
Set up projects and tasks so time entries are easy to choose and reports are easier to read.
Build a practical structure in Settings > Projects/Lists without adding more detail than your team needs.
Start with the reporting level you care about, then add task detail only when it makes time entry or reporting clearer.
A project is the main bucket where time rolls up. Use projects for clients, internal work areas, departments, or work categories you want to review in reports.
Names should make sense later in Time Entry and Reports. Avoid vague names that require extra explanation.
List Items can support task-level detail such as meetings, support, admin, review, or delivery work. Leave them out if project-level tracking is enough.
Before rolling it out to a team, save a few sample entries. If choices feel confusing, simplify the setup.
After a week or two, check whether the structure is helping reports. Add detail only where it answers a real review or billing question.
| Use case | Projects | Tasks or list items |
|---|---|---|
| Solo consultant | Client A, Client B, Internal Admin | Optional: Meetings, Delivery, Admin |
| Small service team | Client Work, Operations, Business Development | Discovery, Delivery, Support, Review |
| Internal tracking | Operations, Training, Admin | Optional, only when reports need detail |
Too many choices can slow down time entry. A smaller structure that people actually use is better than a detailed structure no one maintains.
Once projects and tasks are clear, time entries become faster and reports become easier to trust.